I started with basic cable for 2 tvs in my home. In fact, your bill for basic cable continues to climbs. The are the kindest to complete strangers and will give you the deal of a lifetime, but if you are a loyal customer for over 30 years, you do not qualify for any of their specials or mark downs. I cannot tell you enough about the very poor quality of the service. Oh the money I could have saved over the years To find answers to common issues, ask a question or you can post additional feedback to let us know how we can improve your experience. We're sorry to hear about this issue and would love to see how we can help. And now, I thank you for letting me explain why I only gave you a 3 out of a possible 5 star rating. I say this as I have been a dedicated, and I may be dating myself, initial times Warner subscriber, evolving into Brighthouse customer and now continuing on with CharterSpectrum subscriber continuing customer. Or allow your loyal customers, to pick what channels they are willing to see price increases after your typical one year period. Instead continuing your policy of increasing the subscription service rate to to loyal, wishing to continue being your paid subscriber, WHY don’t you offer a service rate reduction REWARDS type program, whereby a continuing current subscriber achieve reward points which could then be used to avoid what I perceive and label as excessively high rate increase, usually occurring within a 6-12 month period of time. Seems to work fine, BUT pass on to the corporate side of your business your price structuring after the first 12 months of a current client subscriber is simply EXCESSIVELY expensive and really just PURE greedy. Reflect on Your subscriber post 12 months pricing policy All the issues I am encountering seem to be concerning live TV viewing only. I have not encountered any issues with on-demand viewing using the SpectrumTV app on AppleTV. As I say, the SpectrumTV app works great on iOS, just not on TvOS. I cannot be the only one having this issue and I’ve done all troubleshooting possible. I hope the developer looks into this and gets another update going to correct this. The app is totally disfunctional on AppleTV. I’ve even deleted and reinstalled the app on AppleTV several times with no luck. The fault is definitely the app only on AppleTV. I’ve confirmed that the problem is not with my internet connection, speed, or my wireless network (both 2.4GHz and 5GHz). None of these issues occur while using the app on my iPhone or iPad Pro only AppleTV. There are problems with buffering and freeze-ups, also. Many times there is still running audio while the picture is frozen. Even when there is picture and sound, the picture breaks up. Sometimes there is audio and no picture when watching live TV other times no picture or sound at all. Why it works on iOS and not TvOS is a mystery. Unfortunately, it is very buggy on AppleTV 4K. The SpectrumTV app works great on my Apple mobile devices (iPhone and iPad). Please note: This app features Nielsen’s proprietary measurement software which contributes to market research, like Nielsen’s TV Ratings. A Spectrum TV subscription, username and password are required to sign in. Some programming is available only when connected to your Home Spectrum Internet service. The blocks you set apply across each device in your household.Īvailable programming depends on your Spectrum TV package. Turn on parental controls and set a PIN to block shows by channel or rating. ĝelete, modify and play DVR recordings on your TV (compatible DVRs only).Get showtimes and record your favorite TV shows and movies (with optional DVR services).Ĝhange TV channels on your Spectrum Receiver.Ědd new and exciting Spectrum Originals to your Watchlist.Search by title, network, actor or sports team anywhere in the app.Ĝreate a personalized guide by setting your favorite channels.Ĝast from your phone or tablet to a compatible TV with Chromecast.Ğnjoy thousands of On Demand shows and movies.Stream live TV anywhere you have a connection.Stream On Demand or live TV anywhere on your favorite devices. Download the Spectrum TV App and get the most out of your Spectrum TV experience.
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